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Frequently Asked Questions | Garden View Care Center

What is your staffing ratio?

At Garden View Care Centers, we staff our communities based on the resident care needs and evaluate these needs on a weekly basis, adjusting our staffing levels to meet the needs of our residents.

What is your visitation policy?

Visitors have always been allowed to enter the Garden View Care Center communities at any time. However, since the onset of the COVID-19 pandemic, our visiting hours have been modified to follow the CDC guidance and are personalized to each community. For more detailed information, please reach out to your preferred community.

Do you have Medicaid Beds?

All Garden View Care Centers have Medicaid beds to ensure that long-term care residents can remain in their community.

What Skilled Nursing Care do you offer?

Our communities offer a wide range of skilled nursing care and services for residents, including: 

  • Chef-Prepared Meals – assistance with special diets
  • Registered Dietician
  • Beautician and Spa Services
  • Massage Therapy
  • Recreational Therapy
  • 24-Hour Skilled Nursing Care
  • 24-Hour Physician Coverage
  • Colostomy Care
  • Wound Care
  • Medication Administration
  • Respiratory Care
  • Durable Medical Equipment / Medical Supplies
  • Case Management Services
  • Social Services
  • Lab Services
  • X-Rays
  • IV Therapy
  • Rehabilitation Services: Physical, Occupational, Speech
  • Restorative Therapy
  • Tube Feeding
  • Alzheimer’s / Dementia Care
  • Hospice
  • Geri-Psych Services
  • Eye Doctor
  • Podiatrist
  • Dentist

What is the longevity of your staff?

We pride ourselves on the longevity of our staff. Each Garden View Care Center location has a Wall of Fame celebrating employees with 10, 20 and 30-year careers with us.

What types of activities do you offer?

We offer various activities, including requests from the residents, and activity calendars are available at each location. We also have activity staff in our dementia units 10 hours a day, seven days a week.

Can you tell me what a typical day would look like for my loved one?

At Garden View Care Centers, we don’t create strict schedules that all residents follow on a day-to-day basis. Each resident is unique, so there is no “typical day” as needs will vary.

What is the training protocol for new nursing staff?

All new staff attend a general orientation which covers our company policies and procedures. Once completed, there is on-the-floor training as well as ongoing assessments and mentorship.

Can we bring in our own furniture or personal effects for the room?

Absolutely! The rooms at Garden View Care Center are equipped with high-end furniture, but if a resident desires to bring in their own furnishings, we are happy to accommodate. We encourage families to bring in any items that will help a loved one feel at home.

Can my loved one receive therapy even if they’re not approved for a rehab skilled therapy stay?

Yes. At Garden View Care Centers, we offer a few options: Residents can participate in a Restorative Therapy program and/or the resident can receive skilled therapy services under their Part B insurance coverage.

What’s the difference between assisted living and a memory care facility?

Assisted living and memory care facilities share similarities in amenities, such as housing, meal services, assistance with daily living, and more; memory care will provide a much safer environment with more experienced, knowledgeable staff. At Garden View Care Center, you don’t have to worry about making that choice, as we tailor our services to each individual, increasing the level of care as needed for residents who require memory care for dementia or Alzheimer’s.

How do I know if a memory care facility like Garden View Care Center is right for my loved one?

Choosing a memory care and skilled nursing facility for a loved one is an overwhelming decision, and you want to make sure you’re making the best choice. At Garden View Care Center, we are experts in dementia care, and take pride in the excellent, individualized care we give to our residents. Along with 24-hour support, we have many amenities and activities to ensure your loved one will enjoy living with us. We would love the opportunity to show you what we are all about. Come tour our community and reach out to discuss your loved one’s specific needs to help determine if Garden View is right for them.

Still Have Questions? We Are Here to Help.

We understand the decision to bring a loved one to a skilled nursing facility comes with many questions. The Garden View Care Center staff is here to help. We ensure you have all of the information you need so you can feel confident and comfortable throughout the process. Call us today at any of our three community locations, or complete our contact form below for more information or to schedule a tour.

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Testimonials

“I have been at GVCC of Chesterfield for almost a year and I absolutely love this community. It is on 12 acres, set far back from the road, it looks like it was placed in the middle of a park! The staff here have so much longevity and care in their hearts! The maintenance director can tell you a residents favorite snack or channel to watch on TV and the Chef makes personalized omelets for the residents for breakfast! This is a great, small community in Chesterfield!”

– Jodi L.

“I worked at Garden View in Chesterfield as a Receptionist from August of 2020 to May of 2021. I will say it was the less stressful job I ever had. The moment you walk in you will be amazed with the cleanliness and the beautiful art work hanging on the walls. It is a very peaceful community where people truly care about one another. I will miss the smiles of the Residents and the welcoming smiling faces of all the employees. I will miss every department I had a chance to work with. If you want a great place to work this will be the place. If you are looking for a great retirement home to place a love one in this would be the place. The nurses truly care about the Residents and go above and beyond to make sure they are taken care of.”

- Angela U.

“My 92 year old mom had been living at an assisted living community that promised us the moon and the stars and failed to deliver. Once we realized our mom wasn’t getting the care or attention she deserved my sisters and I decided to begin our search. A friend of our family had recommended Garden View Care Center of Chesterfield after her dad had such great care in the memory care area and we are so thankful every day that she told us about Garden View! We were so afraid

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“My mom-in-law is here for rehab following a fall. I can't say enough great things about the staff. Everyone is so helpful and really seem to care. They even keep her hair in a cute style and keep her clean and looking nice; this with every random time of the day visit we have made since her admission so we know it's consistent. This is a beautiful facility; very clean and no unpleasant odor anywhere we've wandered and she really likes the food, saying it's delicious. Unfortunately my mother-in-law may have to become a long-term resident but on the plus side, she'a already in a place that we approve of and making friends.”

- James B.

“I visited this facility. My father was in a horrible, neglectful nursing home before he was transferred to Garden View. He is doing so much better now. He is walking better, eating better, more content. No place is perfect, but they really try here. The management does not tolerate poor care, and that makes all the difference in the world. The physical environment is well maintained and clean. They have activities for the residents. My father is safe now.”

- Ronley